Hello,
Unfortunately, we were forced to suspend the script /home/myusername/public_html/index.php as it was causing high loading issues on the server. Due to this affecting all of the other accounts on the system, we had to take immediate action for the health of the server.
We did notice that this was a Joomla installation, and would recommend that you enable caching for it as well as follow some of the other recommendations found here :
http://support.hostgator.com/articles/g … ing-joomla
Please note that if you already have caching enabled, you will need to take more action such as looking into any high use modules or plugins, and seeing if there are any updates, or possibly any that you can disable to reduce the load that your site causes. The Joomla Community Portal is also a great resource to use when dealing with issues such as installation, optimizing, caching, etc..
http://community.joomla.org/
If you reply back to this with your IP address (http://www.hostgator.com/ip.shtml) we will be more than happy to go ahead enable HTTP access for you, so that you can safely work on the script without it causing further issues. Please let me know how you would like to proceed.
Processes run by myusername:
myusername 2474 65.0 0.2 336636 20452 ? RN 12:32 0:00 | \_ /usr/bin/php /home/myusername/public_html/index.php
myusername 1316 60.0 0.4 396008 38212 ? RN 12:31 0:00 | \_ /usr/bin/php /home/myusername/public_html/index.php
myusername 2165 53.0 0.4 396008 38212 ? SN 12:32 0:00 | \_ /usr/bin/php /home/myusername/public_html/index.php
myusername 1671 19.3 0.4 396016 38224 ? RN 12:32 0:00 | \_ /usr/bin/php /home/myusername/public_html/index.php
myusername 1485 12.0 0.2 281080 19228 ? SN 12:31 0:00 \_ /usr/bin/php /home/myusername/public_html/bn/index.php
MySQL queries:
2476 myusername localhost myusername_install Query 0 Sending data SELECT name FROM jos_jtags_items NATURAL JOIN jos_jtags_tags WHERE component='com_content' AND item_id='46-uncatagorized' 3 0 1
2624 myusername localhost myusername_install Query 0 Copying to tmp table SELECT a.*, CASE WHEN CHAR_LENGTH(a.alias) THEN CONCAT_WS(":", a.id, a.alias) ELSE a.id END as slug, CASE WHEN CHAR_LENGTH(cc.alias) THEN CONCAT_WS(":", cc.id, cc.alias) ELSE cc.id END as catslug FROM jos_content AS a LEFT JOIN jos_content_frontpage AS f ON f.content_id = a.id INNER JOIN jos_categories AS cc ON cc.id = a.catid INNER JOIN jos_sections AS s ON s.id = a.sectionid WHERE ( a.state = 1 AND s.id > 0 ) AND ( a.publish_up = '0000-00-00 00:00:00' OR a.publish_up <= '2012-06-25 17:32:09' ) AND ( a.publish_down = '0000-00-00 00:00:00' OR a.publish_down >= '2012-06-25 17:32:09' ) AND a.access <= 0 AND cc.access <= 0 AND s.access <= 0 AND s.published = 1 AND cc.published = 1 ORDER BY a.hits DESC LIMIT 0, 5 0 0 1
2423 myusername localhost myusername_install Query 0 Creating tmp table SELECT *, RAND() AS ordering FROM jos_banner WHERE showBanner = 1 AND (imptotal = 0 OR impmade < imptotal) AND cid = 3 AND catid = 33 ORDER BY sticky DESC, ordering LIMIT 0, 1 0 0 1
2460 myusername_myusername localhost myusername_bn Query 0 statistics SELECT option_value FROM wp_options WHERE option_name = 'akismet_comment_nonce' LIMIT 1 0 0 1
2569 myusername localhost myusername_install Query 0 Creating tmp table SELECT a.*, CASE WHEN CHAR_LENGTH(a.alias) THEN CONCAT_WS(":", a.id, a.alias) ELSE a.id END as slug, CASE WHEN CHAR_LENGTH(cc.alias) THEN CONCAT_WS(":", cc.id, cc.alias) ELSE cc.id END as catslug FROM jos_content AS a LEFT JOIN jos_content_frontpage AS f ON f.content_id = a.id INNER JOIN jos_categories AS cc ON cc.id = a.catid INNER JOIN jos_sections AS s ON s.id = a.sectionid WHERE ( a.state = 1 AND s.id > 0 ) AND ( a.publish_up = '0000-00-00 00:00:00' OR a.publish_up <= '2012-06-25 17:32:06' ) AND ( a.publish_down = '0000-00-00 00:00:00' OR a.publish_down >= '2012-06-25 17:32:06' ) AND a.access <= 0 AND cc.access <= 0 AND s.access <= 0 AND s.published = 1 AND cc.published = 1 ORDER BY a.hits DESC LIMIT 0, 5 0 0 1
Incoming Connections:
100.43.83.160 mysitename.com /index.php/literacy/component/content/article/education-and
157.55.16.221 mysitename.com /?p=38